Shipping policy
We want to make sure your shopping experience with us is as smooth as possible, from placing your order to receiving your items at your doorstep. Here’s everything you need to know about our shipping options:
Within the Netherlands
- Free Delivery: Spend €75 or more, and your order ships for free—straight to your door.
- Standard Shipping: Orders under €75 are shipped for a flat rate of €4.25.
- Speedy Delivery: Expect your goodies within 1–3 business days.
Across Europe
- Flat Rate Shipping: No matter where you are in Europe, shipping is just €10.
- Delivery Time: Your order will arrive within 3–7 business days, depending on your location.
International Shipping (Rest of the World)
- Global Reach: We ship worldwide for a flat rate of €17.50.
- Arrival Time: Your package should reach you within 7–14 business days, based on your country.
A Few Things to Note
- Order Processing: We process all orders within 1–2 business days because we know you’re eager to receive your items!
- Tracking Information: Every shipment is tracked, and you’ll receive the tracking details via email once your order is on its way.
- Customs Duties & Taxes: For international orders, local duties or taxes may apply. These are the responsibility of the customer.
Got questions about shipping or need assistance? We’re here to help—just drop us an email at mail@timcity.nl.